General Questions

Your NIPYATA piñata will arrive in 7 - 14 business days and Drinkable Cards will arrive in 2-4 business days after your order is placed. We ship on non-holiday business days. Want it delivered on a specific date? Please select your Deliver By Date when you place an order so that we can ensure this boozy beauty arrives in time for the debauchery. Delivering to a vacation home, Airbnb or hotel? Email Us at hola@nipyata.com after you submit your order and let us know, so we can ensure delivery.

We are unable to expedite at this time. 

We currently cannot deliver NIPYATA! products that contain alcohol to: Alaska, Hawaii, Utah, Virginia, or PR. Orders placed for delivery to any of those states will be canceled and the payment will be refunded.

We are working day and night to get to your state as quickly as possible. 

For best results, ship your NIPYATA! to a Business Address.  If you ship it to your home, and nobody 21+ is present to sign, it will be returned to sender.   Then your party will stink.

You'll receive a tracking number when your order ships and you'll need someone 21+ to sign for the delivery. If no one is home, the carrier will hold the package at its local facility and re-attempt delivery three times before returning the shipment to us. For best results, have your NIPYATA! delivered to a business address or ship to a local UPS Store or FedEx Location for pickup.

We have a 100% Satisfaction Guarantee on all products sold at NIPYATA! - Please email us at hola@nipyata.com if there are any issues with your purchase.