Questions? We've got answers.

FAQ

When will my NIPYATA! arrive?

Items will leave our shipping facilities within 1 - 2 business days and arrive in 2 - 6 business days. Want it delivered on a specific date? Please select your Deliver By Date when you place an order so that we can ensure this boozy beauty arrives in time for the debauchery. Delivering to a vacation home, Airbnb or hotel? Email Us at hola@nipyata.com after you submit your order and let us know, so we can ensure delivery.

Can you expedite my order?

We sure can try! Email Us at hola@nipyata.com immediately after you place your order to request expedited shipping and we'll move mountains to get your order to the front of the line. (Additional fees may apply.)

Are there any shipping restrictions?

Unfortunately, we cannot ship orders containing alcohol to AK, HI, or UT. Orders placed for delivery to any of those states will be canceled and the payment will be refunded.  For best results, ship your NIPYATA! to a Business Address.  If you ship it to your home, and nobody 21+ is present to sign, it will be returned to sender.   Then your party will stink.

How does delivery work?

You'll receive a tracking number when your order ships and you'll need someone 21+ to sign for the delivery. If no one is home, the carrier will hold the package at its local facility and re-attempt delivery three times before returning the shipment to us. <b>For best results, have your NIPYATA! delivered to a business address or ship to a local UPS Store or FedEx Location for pickup.

What is your Return Policy?

We have a 100% Satisfaction Guarantee on all products sold at NIPYATA! - return any product for any reason, no questions asked within 30 days- simply email us at hola@nipyata.com to initiate the return for a full refund minus shipping charges. Outside of 30 days? No worries, we'll hook you up with store credit.  Email Us to initiate.

 

 

Our Story   SHOP NOW

Your social circle might want to hear about this!!